Legal documents are only useful if you can understand them.
Now that Pixy is a paid product, we've rewritten our legal pages to match how the product actually works today, instead of relying on generic templates.
The Terms of Service now cover subscriptions and billing. The Privacy Policy has been updated to explain what data Pixy stores, how long it's kept, and why. It also covers the browser extension and the token it holds in your browser, which proves the editor is yours to open.
We've also added a Subprocessors page. It's a short list because there are only two companies involved.
Stripe processes payments. It receives your email address and account identifier, and collects your billing address so it can work out the tax in your price. Your card details never pass through Pixy's servers.
ReliableSite hosts our infrastructure, including the database, uploaded images, and email server.
What's not on that list matters too. Pixy doesn't use third-party analytics, advertising, tracking scripts, CDNs, web fonts, or AI providers. Your AI agent runs on your own machine under your own account, so your content isn't sent to us or another AI service. We also run our own email server, and even location lookups are handled locally instead of being sent to an external service.
The new Refunds and Cancellations page explains what happens if you change or cancel your subscription. You can cancel at any time and keep access until the end of your billing period. If you choose End now, your subscription stops immediately and the unused time is refunded automatically. Upgrades and downgrades are prorated, and consumer purchases include the statutory 14-day cancellation rights where they apply.
You'll also find information about the company behind Pixy, Surfy Ltd, along with links to all four documents in the footer of every page.
If you only read one page, make it the Subprocessors page. It's the shortest, and it gives a clear picture of where your data goes and where it doesn't.